E-commerce

E-Commerce

E-commerce (electronic commerce) refers to the buying and selling of goods and services over the internet. It involves online transactions where customers purchase products or services through websites, apps, or other online platforms. 

A. Short Answer Questions

1. Define E-Commerce:  

   E-Commerce refers to the buying and selling of goods and services over the internet. It involves online transactions, digital marketing, and electronic funds transfer.

             Different E-Commerce Business Models:

   - B2B (Business to Business): Transactions between businesses.

   - B2C (Business to Consumer): Transactions between a business and individual consumers.

   - C2C (Consumer to Consumer): Transactions between consumers, often facilitated by a third party.

   - C2B (Consumer to Business): Consumers selling products or services to businesses.

2. What is Mobile Commerce (M-Commerce)?  

   Mobile Commerce refers to the buying and selling of goods and services through mobile devices like smartphones and tablets. It includes activities such as mobile banking, mobile shopping, and mobile payments.

3. List any four applications of Mobile Commerce:

   - Mobile Banking

   - Mobile Shopping

   - Mobile Wallets

   - Location-based Services

4. What is Online Payment? List any two popular digital wallets in Nepal:

   Online Payment is the electronic transfer of money from a buyer to a seller over the internet.  

   Two popular digital wallets in Nepal:

   - eSewa

   - Khalti

B. Long Answer Questions

1. List any two advantages and disadvantages of E-Commerce:

   Advantages:

   - Convenience: Customers can shop 24/7 from anywhere with an internet connection.

   - Lower Costs: Businesses save on overhead costs like physical store space.

   Disadvantages:

   - Security Issues: Risks of data breaches and fraud.

   - Lack of Personal Interaction: No face-to-face communication with customers.

2. Explain the hype of E-Commerce business in brief:

   E-Commerce businesses have seen significant growth due to technological advancements, increased internet penetration, and changing consumer behaviors. The convenience of online shopping, broader selection of products, and competitive pricing have made E-Commerce a preferred shopping method for many consumers.

 3. List any four advantages and disadvantages of M-Commerce:

   Advantages:

   - Accessibility: Can shop or perform transactions on the go.

   - Personalized Experience: Use of location data to offer targeted deals.

   Disadvantages:

   - Security Risks: Higher chance of theft if mobile devices are compromised.

   - Limited Screen Size: May affect the user experience.

C. Full Forms

1. EFT: Electronic Funds Transfer

2. B2B: Business to Business

3. B2C: Business to Consumer

4. C2C: Consumer to Consumer

5. WAP: Wireless Application Protocol

D. True/False Statements

1. E-Commerce is the online business service on the Internet.

   True

 2. Hamrobazar.com, daraz.com.np, onlinekhabar.com, and Sastodeal.com are e-commerce sites. E-commerce helps customers to do online shopping only from the specified location.

   False  

   (E-Commerce allows customers to shop from any location with internet access.)

 4. Customers can physically examine or try the product on online shopping. 

   False 

   (In online shopping, customers cannot physically examine or try the product; they rely on descriptions, images, and reviews.)

5. B2B business model is related to the transactions of products between companies.  

   True

6. In B2C, companies sell their products/goods directly to consumers.  

   True

7. A mobile app can be run on a desktop computer.

   False

   (Mobile apps are specifically designed for mobile devices, though some may have desktop versions or be used through emulators.)

 8. M-commerce refers to the exchange of money on electronic media.

   True

9. Mobile payments enable users to buy goods or services through apps like eSewa, IME Pay, Khalti, etc., using physical money.

   False 

   (Mobile payments involve the electronic transfer of money, not physical money.)

 10. Digital wallet is the online payment service that makes online transactions.  

   True

E. Write the Technical Terms:

1. The online business service on the Internet.  

   E-Commerce

2. E-commerce business model where the transaction of products is only between companies.  

   B2B (Business to Business)

 3. E-commerce model where manufacturers, wholesalers, and retailers are only involved. 

   B2B (Business to Business)

4. E-commerce model related to the transactions of products between consumers and companies.

   C2B (Consumer to Business)

5. E-commerce model related to the transactions of products between customers.  

   C2C (Consumer to Consumer)

6. The application communication protocol designed for wireless devices to access the Internet and telephony services. 

   WAP (Wireless Application Protocol)

7. Paying money for products and services through an online medium. 

   Online Payment